Payment and Shipping in Shopify

What payment gateway options are available in Shopify?

Shopify offers a variety of payment gateways to suit your needs:

1. Shopify Payments : The integrated payment solution that simplifies the checkout process. It is best because it is easy to use and allows you to show your product prices in different currencies automatically.
2. PayPal : Accepted worldwide and easy to set up.
3. Stripe : Another popular option for accepting online payments.
4. Authorize.net : Ideal for businesses requiring more robust payment solutions.
5. Alternative payments : Apple Pay, Google Pay, and other country-specific options.
6. Cryptocurrencies : via integrations like BitPay.

How to configure Shopify Payments?

To set up Shopify Payments on your Shopify store:

1. Go to “Settings” then “Payments” in your Shopify dashboard.
2. Click on “Enable Shopify Payments” .
3. Enter the necessary information : banking information, commercial information, etc.
4. Choose your payment options : Credit cards, Apple Pay, etc.
5. Save and activate to start accepting payments.

How to manage international payments?

To manage international payments in Shopify:

1. Choose a payment gateway that supports international currencies .
2. Enable multi-currency in Shopify Payments.
3. Configure exchange rates : automatic or manual.
4. Add international payment options : PayPal, and other popular gateways in target regions.
5. Display prices in multiple currencies for a better user experience.

How to configure shipping options?

To set up shipping options in Shopify:

1. Go to “Settings”, then “Shipping and Delivery” .
2. Add shipping zones : local, national and international.
3. Configure shipping rates : fixed rate, calculated by weight or by carrier.
4. Integrate with carriers : UPS, FedEx, DHL, and others.
5. Set estimated delivery times for each shipping option.
6. Save the changes .

We've also written a section on managing customers and customer service on Shopify that will help you consider other important aspects of the platform.

Can I offer free shipping?

Yes, you can offer free shipping in Shopify:

1. Go to “Settings”, then “Shipping and Delivery” .
2. Click on “Manage Rates” for the relevant shipping zone.
3. Add a shipping rate with the delivery cost set to €0.
4. Set the conditions : minimum purchase, specific product types, etc.
5. Save the changes .

How to print shipping labels?

To print shipping labels in Shopify:

1. Go to “Orders” in your Shopify dashboard.
2. Select an order to ship.
3. Click on “Create Shipping Label” .
4. Enter shipping details : weight, dimensions, carrier.
5. Purchase and Print : Purchase the label directly through Shopify and print it.
6. Stick the label on the package and ship it.

How to manage taxes in Shopify?

To manage taxes in Shopify:

1. Go to “Settings”, then “Taxes” .
2. Enable tax collection for regions where you are required to collect VAT or sales tax.
3. Configure tax rates for each region.
4. Use third-party apps like Avalara for advanced tax management.
5. Check local tax requirements to ensure compliance.

How to track orders and shipments?

To track orders and shipments in Shopify:

1. Go to “Orders” in your Shopify dashboard.
2. Click on an order to view details and shipping status.
3. Add tracking numbers provided by the carrier.
4. Use tracking apps like AfterShip for more advanced management.
5. Send follow-up notifications to customers to keep them informed.

What are best practices for managing returns and exchanges?

To effectively manage returns and exchanges in Shopify:

1. Create a clear return policy and display it on your site.
2. Use a returns management app like Return Magic.
3. Offer prepaid return labels to simplify the process for your customers.
4. Communicate clearly with customers about the status of their return or exchange.
5. Process returns quickly to maintain good customer relations.

How do I set up customs fees and taxes for international sales?

To set up customs fees and taxes for international sales:

1. Go to “Settings”, then “Shipping and Delivery” .
2. Configure international shipping zones and associated rates.
3. Use an app like Zonos to automatically calculate customs fees and taxes.
4. Show estimated fees at checkout for maximum transparency.

You have reached the end of this section, we invite you to study the rest of the Shopify guide to understand everything about the CMS .